What is Single Sign-On (SSO)?
Single Sign-On (SSO) is an authentication process that allows users to use the same log-in credentials on multiple applications. This is especially useful for accounts with lots of users, as this removes the need to add or delete members manually.
Which SSO providers are supported by Tandem Vault?
We are constantly adding new SSO providers to our roster. Our most popular providers are:
- Google OAuth
- Microsoft Active Directory
- Okta
- OneLogin
- SAML
Can I use this feature?
SSO integrations are available to Pro+ and Enterprise accounts. The cost of implementing and maintaining the integration is built in to the monthly cost of these plans, so it is not available for Professional plans that only pay for our basic suite of features and cloud storage.
How do I activate SSO for my account?
Contact your representative or reach out to us at info@tandemvault.com.
How do I set a default permission level for new users signing in via SSO?
Navigate to the permission and check the box labeled "Set as default <Your SSO Provider> permission level for new users?" located immediately below the name of the permission. You can always organize your users later if they assume new responsibilities or move departments.
Note that this option will not be visible until your SSO integration is in place.
How do I sign in?
Select the option titled "Staff Login" and click the blue button to enter your credentials.
How do I prevent new users from receiving a welcome email generated by the SSO integration?
The welcome email can only be suppressed by a Tandem Vault staff member, so please contact your representative or reach out to us at info@tandemvault.com with your request.
Who do I contact if I have issues with my SSO integration?
Contact your representative or, if the issue is serious, send a detailed description of the matter to reportaproblem@tandemvault.com. This will make sure that your message is seen by our entire staff and resolved as quickly as possible.