If you need to download an asset into a connected external platform, follow these steps. 


Download to External Storage

  1. Select the asset(s).

  2. Click Download in the upper right of the preview or from the toolbar at the top.

  3. If applicable, specify a folder in your external storage account.*

  4. Select the External Storage option from the menu. 


Tip: Selecting ‘Direct’ will save the download to your hard drive. 



* You can select any folder in your Google Drive or Box account, but must select a folder inside the TandemVault folder in your Dropbox account (per their security settings). 

If you have connected multiple external storage options for uploading purposes but only intend to download into one of the four options, you can specify your preference under your profile settings. Follow these steps:


Pick Default Download Destination

  1. Go to Account > Profile Settings
  2. Click the toggle next to Default Download Destination
  3. Click Update