The following is a list of all actions in Vault that generate an email alert. If you perform one of these actions and discover that an email was not generated, please instruct the recipient to check their spam folder. If the email is still missing, try some of the solutions listed here. If you are still unable to resolve your missing email, contact us at info@tandemvault.com so that we can investigate.
Account
- Welcome email when account is created
- Password reset instructions
- Billing receipt (Professional Plan)
General
- Sending a Group Email
License Groups
- Expiration notice, if requested.
Sharing
- Lightbox is shared via the form
- Collection is shared via the form
Tasks
- Task assigned to you
- Task status changed
- Task commented on
Uploading
- External Upload Set is created
- Upload Template Upload Set is created
Usage
- Creating a Usage Request
- Usage Request response (accepted, rejected)
- Usage Grant Created
Users
- Membership is requested via registration page
- Membership is granted by the admin
- User Invite is created