Troubleshooting

Resolving Missing Emails and Notifications
If a user does not receive notifications, shares, password reset emails, or an invitation to join your Vault account, it is likely the email messages a...
Mon, Jun 18, 2018 at 1:37 PM
Creating a Test Account
A test account is a useful way for an admin to see what another user sees, test the abilities of a Permission Level, and troubleshoot issues. You can us...
Thu, Nov 16, 2017 at 3:36 PM
Obtaining a Console Log
Google Chrome On Google Chrome, click on the three dots from the upper-right corner of the web browser. Then, click on More tools > Developer Tools. Th...
Mon, May 3, 2021 at 4:38 PM