Your Account

Profile Settings Overview
You can make changes to your personal account, such as your password and email address, under Profile Settings. This is also where you can find externa...
Mon, Jun 18, 2018 at 9:07 AM
Cancel Your Account
If you need to cancel your Vault account, follow these instructions. We're sorry to see you go, and we'll be here if you decide to re-invest i...
Fri, Aug 18, 2017 at 10:37 AM
Switch Plans
If your current Vault plan is no longer meeting your storage or feature needs, you can submit a request to have your account upgraded by following t...
Thu, Feb 22, 2018 at 1:08 PM
Change Password
It is a good idea to regularly update your password, preferably once every couple of months. To change your password, follow these steps.  Change P...
Mon, Jun 18, 2018 at 9:13 AM
Billing Information + Payment History
All clients on the Professional Plan are billed monthly via the credit card they put on file in their Vault account. Pro+ Plan clients who have not electe...
Mon, Jun 18, 2018 at 9:19 AM
Inbox
Under your name in the upper right is an inbox. This is where we post important messages about Vault, such as a short disruption in service, updates on ...
Fri, Sep 8, 2017 at 3:07 PM