Tandem Vault
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(805) 557-8407
Knowledge base
General
Quick Start
6
Vault Overview
Upload Assets
Browse Assets
Select Assets
Download Assets
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Your Account
6
Profile Settings Overview
Cancel Your Account
Switch Plans
Change Password
Billing Information + Payment History
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Reference
13
Terms and Conditions of Use
Privacy Policy
Cookies Policy
GDPR Vendor Compliance Reference
Supported File Types
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Troubleshooting
3
Resolving Missing Emails and Notifications
Creating a Test Account
Obtaining a Console Log
Essentials
Upload Sets
13
Upload Sets Overview
External Upload Set Overview
Create an Upload Set
View Upload Sets
Add to an Upload Set
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Search Options
7
Search Options Overview
Basic / Global Search
What are Search Filters?
Using Search Filters
Taxonomy Search
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Collections
13
Collections Overview
Create a Collection
Create a Sub-Collection
View All Collections
Add to a Collection
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Metadata Overview
5
Asset Detail Metadata Overview
Edit Metadata
What is a Watermark?
Change Filenames
Metadata Pairing Service
User Management
14
Membership Invites Overview
Membership Requests Overview
Group Emails
Invite New Users
View Pending Invites
View all 14
Permissions
11
Permission Levels Overview
Create a Permission Level
View Permission Levels
Edit Permission Levels
Delete Permission Levels
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Lightboxes
13
Lightboxes Overview
Create a Lightbox
View Your Lightboxes
Add to a Lightbox
Edit a Lightbox
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Curation
6
Curation Overview
View Assets Pending Curation
Curate Assets
Undo Asset Rating / Mark None
Assign Rating (1-10 Stars)
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Tags
7
Tags Overview
Add Tags
Create a Tag Synonym
Edit a Tag
Remove Tags
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General Features
Integrations
11
Single Sign-On (SSO) FAQs
All Integrations
API Documentation
Adobe Lightroom Plugin
DocuSign Overview
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Branding and Customization
7
Branding Overview
Home Search Background Image
Large Logo
Toolbar Logo
Favicon
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Bulk Downloads
5
Bulk Download Overview
Bulk Download an Upload Set
Bulk Download a Collection
Bulk Download a Lightbox
Bulk Download Metadata
Reports
8
What are Reports?
Account Overview Report
Popularity Report
Storage Report
Audit Log and Report
View all 8
Asset Versions
3
Asset Versions Overview
Upload a New Version
Revert to a Previous Version
Duplicates
4
Duplicates Overview
View Duplicate Assets
Batch Delete 100% Matches
Individually Review Duplicates
Tasks
7
Lightbox Tasks Overview
Create a Task
Edit a Task
View Your Tasks
View Tasks in a Lightbox
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Upload Set Templates
7
Upload Set Templates Overview
Create an Upload Set Template
View Upload Set Templates
View a Template's Upload Sets
Edit an Upload Set Template
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Guided Upload Sets
4
Guided Upload Sets Overview
Create a Guided Upload Set
Edit a Guided Upload Set
Test a Guided Upload Set
Cropping
1
Crop an Asset for Download
License + Usage
License Groups
10
License Group Overview
Create a New License Group
Apply a License
Remove a License
Edit a License Group
View all 10
Release Groups
7
Release Group Overview
Create a Release Group
Edit a Release Group
View Assets in a Release Group
View Release Groups
View all 7
Usage Requests + Grants
8
Usage Requests + Grants Overview
Create a Usage Request
Create a Usage Grant
View Your Usage Requests
View All Usage Requests
View all 8
Organization
Organization Settings
6
Organization Settings Overview
View Organization Settings
Edit Organization Settings
General Organization Settings
Legal Settings
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Asset Families
6
Asset Family Overview
Create an Asset Family Parent
Add Children to an Asset Family
View Asset Families
Edit an Asset Family
View all 6
Featured Content
6
Featured Content Overview
Create Featured Content
Edit Featured Content
Rearrange Featured Content
Remove Featured Content from Homepage
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Enhanced Collections
4
Enhanced Collections Overview
Create an Enhanced Collection
Remove Enhanced Layout
Delete an Enhanced Collection
Featured Collections
4
Featured Collections Overview
Create a Featured Collection
Rearrange Featured Collections
Remove a Featured Collection
Smart Collections
6
Smart Collections Overview
Create a Smart Collection
View Smart Collections
Edit a Smart Collection
Share a Smart Collection
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Public Collections
5
Public Collections Overview
Create a Public Collection
Edit a Public Collection
View Public Collections
Remove a Public Collection
Metadata
Custom Metadata
8
Custom Metadata Fields Overview
Create Custom Metadata Categories
Create Custom Metadata Subcategories
Add an Open Text Metadata Field
View Custom Metadata Fields
View all 8
Taxonomy
10
Taxonomy Overview
Browse the Taxonomy
Create Taxonomy Tags
Apply Taxonomy Tags
Remove Taxonomy Tags
View all 10
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